The STAR response method is helpful for keeping answers to behavioral-based interview questions focused while still providing the detailed information that the interviewer needs. Remember that behavioral-based questions ask about your previous experiences because the way that you handled previous situations is likely to be a good indicator of your future performance. STAR is an acronym for Situation- Task(s) – Action(s) – Result(s). Each word represents key information that should be provided in an answer.
|Start by explaining the situation so the interviewer understands the context of your answer. Don’t spend too much time on this. It is not necessary for the interviewer to have a detailed understanding of the situation; they are more interested in how you handled the situation.|
|Next, talk about the tasks that you took responsibility for completing or the goal of your efforts.|
|Then, describe the actions that you personally took to completed the task(s) or reach the goal. (Tip: Instead of saying “We did xyx,” say “I did xyz.”) Be sure to highlight the skills or character traits addressed in the question. This is a very important part of your answer because it is essential for you to demonstrate that you have a good understanding of the particular skills the interviewer is trying to analyze.|
|End by, explaining the positive outcomes or results generated by your actions. You might emphasize what you accomplished, or what you learned.|